Ballet News

Employment Opportunity: Academy Administrator

PART TIME ACADEMY ADMINISTRATOR JOB LISTING – 25 hours

GENERAL:
The Academy Administrator reports directly to the Academy Director and carries out activities related to academy management including enrollment, registration and payments, record keeping, front desk supervision, and maintenance of online course catalogue. The Academy Administrator may also assist with academy performance and promotional events.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Student and Parent Relations
• Acts as primary contact for general parent and student questions
• Refers curriculum-specific and artistic-specific questions to Academy Director
• Refers parent and student concerns to the Academy Director
• Keeps Academy Director abreast of all academy issues
• Effectively communicates Academy calendar items, events, and scheduling to parents and students over the phone and via email
• Assists parents and students in the enrollment process by providing scheduling information and answering general questions regarding the Academy
• Supplies Front Desk Attendant(s) with up-to-date information to facilitate excellent customer service

Front Desk Supervision
• Reviews resumes and interviews potential candidates for front desk position
• Provides direct oversight for front desk personnel
• Schedules front desk hours to coincide with Academy class hours in accordance with budget allotment
• Assists in assigning front desk duties and responsibilities

Class Catalogue and Registration
• Maintains online catalogue of class offerings in Academy database
• Maintains necessary forms for registration including registration form, tuition schedule, and Academy event calendar
• Processes registration requests for youth and adult students and provides enrollment confirmation
• Maintains registration records
• Supplies Academy Director with status updates as to class enrollment

Academy Records
• Reconciles Academy payment records and Ballet Idaho deposit records
• Maintains accurate parent and student contact information
• Collects payments and maintains accurate payment records for all Academy classes and events
• Collects attendance records from instructors and maintains information in Mind Body and processes all change and withdrawal requests
• Assists in maintains audition participation records and recital participation records
• Runs reports for Academy Director or Marketing Director as needed

ADDITIONAL DUTIES AND RESPONSIBILITIES:
• Assists Academy Director in drafting annual Academy budget
• Acts as ticket manager for Academy year-end performances
• Provides daytime front desk and phone coverage
• Other duties as assigned

QUALIFICATIONS:
• Proficient in databases and Microsoft Office
• Excellent oral and written communication skills
• Detail oriented
• Ability to handle multiple tasks and meet deadlines
• Possess a professional demeanor
• Ability to take direction, set priorities, and be flexible
• Bachelor’s degree is preferred or equivalent experience

TO APPLY send cover letter and resume to Emily Wallace: ewallace@balletidaho.org